HomeUse casesCustomer business reviews

On requestSupport & shared inboxes, Sales & customer service

Customer business reviews

A quarterly review pack per key customer: orders, issues, open items and next steps.

On request: built from Luminorix services that run today. It is configured for your business and systems, and checked with you, before it is switched on.

EXAMPLE REQUEST

What you ask.
What comes back.

An illustrative request. Your agent works on your own systems and records.

Good for: Support & shared inboxes, Sales & customer service
Industries: Any industry

Customer business reviewsOdoo + Help Scout + PowerPoint
Sample data

Prepare the quarterly review for our top customer.

You get a review pack.
Illustrative example with sample data. Nothing here was sent or posted.

WHAT LUMINORIX DOES

Step by step.

  1. Collects the dataReads orders, tickets and notes for the customer on the schedule you set, read only.
  2. Builds the reportPrepares a review pack.
  3. Delivers it to youPosts it where you work. Sharing it with anyone else is your call.

SYSTEMS IT CONNECTS

Works with what you use.

  • Odoo
  • Help Scout
  • PowerPoint

Connector availability, data scope and permitted actions are confirmed for your systems before deployment.

WHERE YOU STAY IN CONTROL

Clear boundaries.

Read only

Building a report changes nothing in your systems.

Traceable figures

Every number traces to its source.

You choose who sees it

Delivery goes to you; sharing is your decision.

RELATED USE CASES

START WITH ONE RECURRING JOB

Which work should an agent
take off your plate first?

Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.