See what is slowing your business down. Then fix it.
See what is happening now. Know what to fix first. Deploy AI agents to do the approved work.
Business visibilityLive
Invoices past due118
Vendors auto-matched145
Duplicate bills caught 396 duplicates stopped before posting
Review →
Receivables past due 118 customer invoices need a follow-up
Review →
AP agent ready575 vendor bills matched this month; each one waits for a person to approve.
Awaiting approval
01Read only first
02Connect 2–3 systems
03AI agents with approval controls
04Initial findings before action
Your business has the answers. They are scattered across too many systems.
Answers arrive too late
Data does not agree
Reporting is manual
Important issues stay hidden
How companies use Luminorix
See clearly. Act safely. Improve continuously.
Luminorix connects the systems you already use, turns scattered signals into a clear operating picture, and deploys AI agents against the work worth automating. Every action is measured so the business gets better with each cycle.
Know what is happening now—and what deserves attention.
Luminorix creates one trusted operating picture across the systems that run your business. You see the issues, their likely impact, and what to prioritize before anything changes.
Connect 2–3 systems with read-only access
Surface hidden leakage, delays, and data conflicts
Receive a ranked, quantified action plan
ConnectOne view across key systemsObserveGaps and risks made visiblePrioritizeIssues ranked by impact
Automation
Turn recurring problems into controlled action.
AI agents watch for defined conditions, recommend the next step, and complete approved work across your existing systems. Exceptions and judgment calls return to your team.
Detect and recommend in real time
Keep people in control of permissions and limits
Let agents execute repeatable work across systems
DetectFind the issue
RecommendPrepare next action
ApproveYou stay in control
ActAgent does the work
LearnImprove the next cycle
Agent recommendationReady
ACCOUNTS PAYABLE · AUGUST
Post 513 matched vendor bills
394 bills fall outside the rules — duplicates, credit memos, missing purchase orders — and go to a person.
513Agent action
394Human review
Approve 513Review 394
Optimization
Every completed action improves the next decision.
Luminorix measures the result against the baseline, learns which actions create value, and refines the next recommendation. The goal is not more automation. It is a business that continuously performs better.
Measure business impact after every action
Learn from outcomes, approvals, and exceptions
Improve margin, cash, speed, and capacity over time
Continuous performance improvementLearning from results
01Measure resultActual vs. baseline
02Evaluate evidenceWhat created value
03Refine decisionImprove the next action
Outcome evidenceCurrent cycle
Bills keyed by hand871 → 0Jan → Aug
Bills posted by the agent575August
Approved by a person100%every post
Next-cycle recommendationReady
CONTROL UPDATE
Raise the automatic match threshold
575 bills matched and 396 duplicates caught last month; exceptions still route to a person.
Reverts available943
Customer story · Pipette.com
Show the business case, not simply the technology.
Pipette.com · scientific-supplies e-commerce
The challenge
Growth had outrun the back office.
65,000 customers, 23,000 products, about 700 orders a month — and every vendor bill keyed by hand, price files applied manually, and leadership seeing reports instead of the business.
871 bills a month by handPrice files applied manuallyReports, not the business
The Luminorix response
Connect the picture. Quantify the gaps. Automate approved work.
1Connected Odoo, the storefront, the CRM, the AP mailbox and Teams — read-only.2Put a agent on each recurring job: payables, receivables, pricing, chat, phone.3Kept a person on every approval, with one-click rollback on every change.
575Bills entered by the AP agent in August5,708Approved catalog & price actions943One-click reverts — nothing irreversible145Vendors the AP agent learned to match
Find out what your business is not showing you.
Start with a focused, low-risk Business Visibility Assessment.
How Luminorix works · Intelligence
From fragmented systems to a clear path forward.
Your business systems already contain the signals you need. Luminorix brings them together, shows what is happening now, and ranks what deserves attention before an agent takes action.
Read-only firstSecure API connectionsNo rip and replaceCustomer-controlled action
01 · Connect and observe
Ten systems. One operating picture.
One-way API connections bring the agreed data into Luminorix. During the visibility phase, source systems remain unchanged.
ConnectBring agreed data in securelyObserveSee the business across systemsPrioritizeRank issues by business impact
02 · Visibility layer
You receive decisions, not another dashboard.
Luminorix turns disconnected data into an executive-ready view of what is true, why it matters, and where action should begin.
01
Unified operational view
One current picture across the systems tied to the problem.
02
Business issue heat map
Gaps, risks, leakage, and workload made visible.
03
Estimated business impact
The likely financial and operational cost of each issue.
04
Prioritized action plan
A ranked path showing what to fix or automate first.
03 · From visibility to action
See first. Then act with control.
The visibility layer establishes the facts. From there, AI agents recommend and complete approved work while every result improves the next decision.
01 · VISIBILITY
Connect
Secure, read-only access to the systems that matter.
02 · VISIBILITY
Observe
See what is happening across the business now.
03 · VISIBILITY
Prioritize
Rank issues by impact, urgency, and confidence.
04 · AUTOMATION
Recommend
Agents prepare the next best action.
05 · AUTOMATION
Approve
Your team sets permissions and keeps control.
06 · AUTOMATION
Act
Agents complete repeatable work across systems.
07 · OPTIMIZATION
Learn
Results improve the next recommendation.
Find out what your systems are not showing you.
Start with a focused, read-only Business Visibility Assessment.
How Luminorix works · Automation
Turn visible problems into controlled action.
Luminorix converts observed risks, gaps, and recurring work into clear agent assignments. Agents complete the routine tasks. People stay involved wherever judgment, ambiguity, or risk requires them.
Start with low-risk workHuman approval controlsEvery action logged
Automation control centerSupervised mode
OBSERVED INBOX1,524 AP emails in AugustAP TEAMMATE (NIKA)Extract · match · queue · post
Routine workAgent handles
APExtract and vendor-match the bill145 vendors learned; PO and receipt matchedComplete
APQueue for one-click approvalPosts to the ledger only after a person confirmsComplete
Questionable workHuman decides
!Possible duplicate163 caught in August before postingReview
!Credit memo, not a billRecognised and routed to accountingReview
Phase 1 · Supervised automation
Let agents handle the easy work first.
Start where the work is repetitive, the rules are clear, and the downside is limited. Luminorix agents complete tasks within approved boundaries and route exceptions back to the right person.
513 of August’s 909 extracted bills were approved and posted — within policy, with a person confirming each one.
Held for a person43%
Person reviews the decision
394 were held: duplicates (163), credit memos, missing purchase orders, anything the agent was not sure about.
PermissionsWhat the agent may accessThresholdsWhen the agent may actApprovalsWhat requires confirmationEscalationsWho receives exceptions
Phase 2 · Optional
Automate the process end to end.
Once the rules are stable and the results are proven, Luminorix can coordinate agents across an entire repeatable process. People define the policy and review performance instead of touching every transaction.
1Expand only after measured success2Keep material exceptions with people3Monitor outcomes and adjust thresholds
Example process · Invoice to cashEnd-to-end agent orchestration
DetectInvoice becomes overdue
ValidateTerms and account checked
ContactApproved outreach sent
Follow upCommitment tracked
ReconcilePayment matched
LearnNext action improved
Human touchExceptions onlyAgent coverageComplete processControlPolicy remains yours
Business outcomes
Automation should improve the business—not simply increase activity.
01
Reduce risk
Apply policies consistently and route material exceptions to people.
02
Improve efficiency
Complete routine work faster without adding handoffs or queues.
03
Lower operating cost
Redirect skilled employees from repetitive tasks to higher-value work.
04
Respond faster
Act when the issue appears instead of waiting for the next report.
See the problem. Set the rules. Let the agents do the work.
Start with visibility, then automate the work that is safe and valuable to hand off.
How Luminorix works · Optimization
Every action teaches the business how to run better.
Luminorix measures what happened after each recommendation and agent action. It uses that evidence to remove unnecessary work, reduce risk, improve cash flow, and expand capacity without equivalent growth in overhead.
Measured against a baselineControls improve with evidencePeople retain oversight
Turn operating evidence into the next better decision.
Intelligence shows the problem. Automation shows what happens when the business acts. Optimization compares the result to the baseline and recommends what should change next.
Evidence inLive business signals
Issues and prioritiesCompleted agent actionsHuman approvals and exceptionsFinancial and operational results
Luminorix learning layer
Measure. Compare. Learn.
Every outcome improves the operating model.
Improvements outRanked by value
Margin guard on price changes27 vendor price updates stopped because they would have cut marginDuplicate detection tightened396 duplicate bills caught before posting, 163 of them in AugustCredit memos recognised35 credit memos routed to accounting instead of being booked as billsOne-click revert kept on every change943 catalog and price changes rolled back the moment someone disagreed
WHAT CHANGED?Compare results with the baselineWHAT CREATED VALUE?Separate signal from activityWHAT IMPROVES NEXT?Refine the process and controls
A leaner operating model
Reduce redundant work. Increase useful capacity.
Luminorix identifies where people are repeating tasks, reviewing low-risk work, or moving information between systems. The goal is not automation for its own sake. It is a simpler operating model with fewer handoffs and more time for work that creates value.
871 → 0Vendor bills keyed by hand per month at our reference customer, January to August 2026 — the team’s time moved from data entry to review and exceptions.
Monthly manual workload by functionPipette.com, monthly volumes handled by agents
Reporting−62%
Reconciliation−43%
Collections−44%
Support−46%
Baseline manual workOptimized human work
Cash and control
Improve financial performance while reducing operating risk.
Optimization keeps attention on the outcomes leadership cares about: cash released, leakage reduced, exceptions controlled, and decisions made earlier.
Cash performanceCurrent optimization cycle
Invoices followed up191in AugustDistinct invoices worked393since MayDuplicates caught396before posting
Improve controls using evidence from real outcomes.
03
Improve cash flow
Act earlier on receivables, leakage, and working capital.
04
Scale capacity
Grow without equivalent increases in overhead.
Make every operating cycle better than the last.
Start with visibility. Automate carefully. Optimize with evidence.
AI agents deployed around real work
Build your AI team.
Start with a ready-made team or assemble roles around the work slowing your business down. Each agent works across the systems you already use, operates within defined permissions, and returns exceptions and judgment calls to your team.
AI CEO / Business ManagerCoordinates priorities, agents, and exceptions
Team lead
BKBookkeepingReconcile and report
ARCollectionsRecover overdue cash
EAExecutive supportPrepare and follow up
CSCustomer supportResolve and escalate
Ready-made teams
Pick a team. Or build your own.
Begin with a proven combination of roles, then add or remove agents as your needs change. The team is organized around recognizable jobs and measurable work—not abstract AI capabilities.
1 role
CEO
A single operating partner that monitors the business, surfaces priorities, and coordinates action.
2 roles
Back Office
AI CEO and Bookkeeping support for daily operating visibility and cleaner financial workflows.
3 rolesPopular
Back Office + Assistant
Add executive support to keep priorities, communication, and follow-through moving.
4 roles
Back Office + Sales
Connect operating visibility, finance, collections, and lead follow-up in one coordinated team.
10 roles
Full Team
Cross-functional agent coverage for a growing business with complexity across departments.
5 roles
Dental Practice Team
Operational, administrative, and revenue-cycle support built around a dental practice.
6 roles
Real Estate Team
Support for lead response, transaction follow-through, communication, and office operations.
4 roles
E-commerce Support Team
Customer, order, retention, catalog, and operational support connected to your commerce stack.
4 roles
Lending Team
Lead engagement, document follow-through, collections, and operating coordination for lending teams.
Role library
Fine-tune the roles around your business.
BK
Accounting / Bookkeeping
Bookkeeper & Accounting Agent
Keeps your books tidy: categorizes transactions, reconciles accounts, chases missing receipts, and gives you a plain-English read on cash flow and month-end—connected to your accounting system.
Confirms before writing anything
AR
AR / Collections
AR / Collections Agent
Chases overdue invoices professionally. Sends reminders, negotiates promise-to-pay dates, logs commitments, and escalates the hard ones—recovering cash without awkward calls.
Escalates exceptions to your team
EA
Assistant / Chief of Staff
Executive Assistant
Triages email, drafts replies, schedules and follows up, prepares briefs, and chases loose ends—so the owner and team can focus on the work only they can do.
Works within your defined permissions
CEO
CEO / Operations
AI CEO / Business Manager
Delivers a morning brief on sales, cash, and open issues; watches KPIs; flags what is off; chases loose ends; and coordinates your other agents from one place.
People retain approval and control
CM
E-commerce Catalog & Merchandising
Catalog & Merchandising Agent
Writes accurate, on-brand product descriptions and titles, proposes categorization and attributes, and prepares merchandising updates grounded in real product data.
Stages changes for review before launch
OS
E-commerce Order Support
Order & WISMO Support
Answers “where is my order” using real tracking and delivery information, and handles permitted address or order edits from your store and shipping systems.
Verifies the customer before sharing data
RW
E-commerce Retention
Retention & Win-back Agent
Runs personal post-purchase follow-up, review requests, replenishment nudges, and warm win-back for lapsed customers—all grounded in real order history.
Honors consent and unsubscribe rules
RX
E-commerce Returns & Exchanges
Returns & Exchanges Agent
Confirms eligibility from the real order, issues instructions and labels, sets up exchanges or credit, and logs every case with its reason.
Operates within your return policy
LC
Legal / Contracts
Legal / Contracts Assistant
Reviews agreements, flags risky or missing clauses, drafts standard documents, and answers day-to-day contract questions grounded in your templates and policies.
Supports—but does not replace—legal counsel
SEO
Marketing / SEO
Marketing & SEO Agent
Drafts posts, product copy, and emails in your voice, plans keywords, and maintains a steady publishing cadence—so marketing happens even when the team is busy.
Content remains reviewable before publishing
RCM
Medical Billing / RCM
Medical Billing / Denied-Claims Agent
Reviews denied and underpaid claims, identifies the denial reason, drafts appeals with the right codes and documentation, and tracks follow-up.
Routes clinical and judgment calls to people
SDR
Sales + Discovery
Sales & Discovery Agent
Greets inbound leads, answers offering questions, gathers requirements, qualifies fit, and books meetings or hands warm opportunities to your team.
Trained on your offering and handoff rules
SP
Sourcing / Operations
Sourcing & Procurement Agent
Reaches out to suppliers, gathers and compares quotes, chases lead times, and drafts purchase orders—reducing the inbox work behind buying.
Purchase commitments require approval
CS
Support
Customer Support Agent
Answers customer questions across web and messaging channels using your help content and policies, then escalates what it cannot resolve.
Uses your policies and escalation rules
Put an AI agent against the work slowing you down.
Start with a business problem, define the controls, and deploy the right roles with the Luminorix team.
Security & Trust
Your data stays protected. Your team stays in control.
Luminorix begins by observing, not acting. Access is limited to the systems and information required for the approved use case, and agents move into action only within the permissions and approval rules your team defines.
✓Read only first✓Scoped system access✓Human approval controls✓Exceptions return to people
Start safely. Expand only when confidence is earned.
Security is part of the customer journey, not a final checklist. Luminorix limits initial exposure, proves value through observation, and introduces automation deliberately. Below is what is actually in place today — enforced in code, not in a prompt.
01
Credentials encrypted, never returned
Every key you paste is encrypted with AES-256 in a vault with a per-record IV. No API, agent or person can read it back; it is used, live-tested on save, and removable by you in one click.
02
One workspace per customer
Your tenant id is pinned on the server for every tool an AI agent calls. Knowledge and memory are scoped per workspace and deny-by-default; cross-workspace identifiers are blocked by the runtime guard.
03
Guardrails in the runtime
Prompt-injection defence, secret redaction in both directions, PII masking (email, phone, SSN, card), read-only tools by default, and a security policy that cannot be overridden by a conversation.
04
Approval before any write
Posting a bill, changing a price, sending to a customer: each is a gated write with a person confirming, and price and catalog changes carry a one-click revert (943 used at our reference customer).
Controls at every stage
Trust grows with the operating journey.
Each stage adds capability only after the previous stage has established context, priorities, and clear operating boundaries.
Intelligence
See clearly with limited risk.
Connect two or three priority systems
Begin with read only access
Identify gaps, risks, and hidden issues
Review findings before taking action
Automation
Act safely inside approved limits.
Deploy agents against defined work
Set permissions and approval thresholds
Keep people on judgment calls
Escalate exceptions instead of guessing
Optimization
Improve controls using evidence.
Measure completed actions and outcomes
Learn where automation is reliable
Review changes to policies and limits
Expand autonomy deliberately
For security and IT teams
Bring the right questions into the room.
We document the intended use case, data flow, required access, agent permissions and approval model with your business, security and technology stakeholders before deployment. Sub-processors today: Anthropic and OpenAI (models), Cartesia (voice), Cloudflare (edge), Microsoft and Google (only when you connect Teams, Analytics or Ads). Your own systems are reached only through their APIs, with your credentials.
Evidence over badges. No certification is claimed today: SOC 2 controls and policies are in place and Type I readiness is in progress. The customer portal API alone ships with 68 automated tests that run green on every release; every platform service carries its own suite. Compliance evidence, privacy terms and regional requirements are confirmed with the Luminorix team for your use case.
What information can Luminorix access?
Only the systems you connect, through their APIs, with the credentials you choose — read-only by default. Nothing is scraped and nothing is copied out of your systems except what a agent needs for the approved job.
What can an AI agent change?
Nothing, until you enable a write. Even then each post, send or price change is a gated action with a person approving, an audit entry, and — for catalog and price changes — a one-click revert.
When does a person remain involved?
At every approval gate, and whenever work is uncertain, sensitive, exceptional or outside policy — the agent escalates instead of guessing. At our reference customer that is a person approving each of ~575 bills a month.
How do we evaluate the deployment?
Together: architecture and data flow, the exact connectors and their scopes, the access model, the agent controls, the audit log, and the security documentation we have — plus a live walk-through of your own workspace.
Security review
A practical review package for your team.
The exact evidence provided depends on the use case, systems, data, and regulatory requirements.
Architecture and data flowConnector and access scopeAgent permissions and approvalsPrivacy and data handlingException and escalation modelAudit log sampleTest-suite evidenceSub-processor list
Start with a use case your team can trust.
Define the problem, scope the access, review the controls, and prove value before expanding automation.
Connectors
Your agents work with the systems you already run.
Connect CRM, accounting, ERP, support, e-commerce, and industry systems without replacing your existing technology. Luminorix currently supports 109 named systems, with 53 available to connect now. Connections use your credentials, are encrypted, and are verified before an agent uses them.
All connected systems
Connect now Coming soon
No matching systems found. Try another search or discuss a custom connection with the Luminorix team.
Beyond named systems
Connect the channels, data, and infrastructure your business relies on.
Chat and communication
Web chat Built inWhatsApp Two wayTelegram Two waySlack WebhookMicrosoft Teams WebhookDiscord WebhookEmail OutboundVoice / phone Available by plan
Anything with secure access
Any REST API Bearer, API key, or basic authenticationAny file storage S3 compatible storageAny database Read-only Postgres or MySQL queries
If your system has an API, Luminorix agents can use it without waiting for a standard connector to be added.
Do not see the system you run?
Start with the business problem. We will determine the safest path to the data and action required.
Customer story
The back office that moved onto AI agents.
How a scientific-supplies e-commerce business with 65,000 customers, 23,000 products and about 700 orders a month moved its back office onto AI agents — with a person approving every write.
Live counts read from Pipette.com’s own systems (Odoo, the AP pipeline, the platform usage tables) on 9 September 2026. No financial figures are shared. Pipette.com is owned by a Luminorix founder and is the platform’s reference environment.
Executive summary
Growth had created complexity faster than the team could absorb it.
Customer, order, service, and financial data lived across separate systems. Leaders could see individual reports, but not where revenue was leaking or how much team capacity was being consumed by reconciliation and exception handling.
Luminorix connected Odoo, the storefront, the CRM, the AP mailbox, Teams and the phone line read-only, then put a agent on each recurring job: Nika on payables, Rachel on receivables, Donald on pricing and reporting, Dr. Tips on storefront chat, Ashley on the phone.
01 · Payables
Every vendor bill was keyed by hand.
Around 1,500 AP emails a month landed in one mailbox. In January 2026 the accounting team entered 871 vendor bills manually — read, matched to the PO and receipt, coded, posted.
02 · Catalog
Price files were applied by hand, and slowly.
Vendor price updates for a 23,000-product catalog, margin checks and the Google Merchant feed were a manual queue — so they ran late, and mistakes were hard to undo.
03 · Visibility
Leadership saw reports, not the business.
Orders in the storefront, receivables in the ERP, conversations in the inbox and on the phone — nobody had the day’s picture in one place until someone assembled it.
Real numbers
Vendor bill entry went from 871 a month by hand to zero — in eight weeks.
575Bills entered by the AP agent in August, all approved
5,708Approved catalog and price actions since June, 943 of them one-click reverts
5,956Questions answered on live business data in Teams since June
Bills entered by the AP agent (August)575
Catalog & price actions since June, all approval-gated5,708
One-click reverts — nothing is irreversible943
Customer invoices followed up per month~190
Practical path to value
Prove the opportunity before scaling the automation.
April · Connect
Connect and establish the baseline.
Odoo, the AP mailbox and the storefront connected read-only. First bills extracted and vendor-matched — nothing posted.
May–June · Supervised handover
Validate the economics and controls.
The AP agent enters bills alongside the team, a person approves every one: 354 in May, 517 of 519 in June. Price-file updates and margin guards start, approval-gated.
July–August · Steady state
Deploy agents against repeatable work.
575 of 575 bills in August. Daily reports to leadership, receivables follow-up, storefront chat and phone all running; 5,956 questions answered on live data in Teams since June.
What value is hiding between your systems?
Start with a focused Visibility Assessment and build the business case before you automate.
Luminorix for e-commerce
Your store is growing. Can your operations keep up?
Connect Shopify, your ERP, support desk, marketing tools, and accounting system to see where margin, cash, customers, and team capacity are being lost.
E-commerce operating view10 systems connected
Orders this month729
Customer records65,053
Price files applied 2,734 MSRP updates from vendor price files
Investigate →
Catalog kept current 3,802 SKUs touched, 33 Merchant-feed fixes
Recommend →
943 changes reverted in one clickEvery catalog or price change is reversible and approval-gated.
Review actions
Vertical pain
Growth creates complexity before it creates headcount.
Margin is unclear
Revenue grows while fees, discounts, shipping, and returns hide true profitability.
Customers disappear
High-value buyers go quiet without anyone recognizing or acting on it.
Exceptions multiply
Orders, returns, inventory, and support issues require manual coordination.
Reporting lags
Leaders wait for spreadsheets to understand what happened.
Problem-led use cases
What Luminorix can surface first.
Cash and margin visibility
Margin by product and channel
Cash tied up in exceptions
Returns and discount leakage
Customer revenue leakage
Inactive repeat customers
Missed retention moments
Unresolved service friction
Operational workload
Manual reporting
Order and inventory exceptions
Repetitive reconciliation
Deploy agents against visible problems
Give each recurring problem an operator.
Agents are deployed around a measurable business problem—not as generic software features.
Revenue leakage
Retention & Win-back
Runs post-purchase follow-up, review requests, replenishment nudges and warm win-back for lapsed customers — all grounded in real order history.
Human control: honours consent and unsubscribe rules; you approve the sequence.
Order exceptions
Order & WISMO Support
Answers “where is my order” from real tracking and delivery information, handles permitted address or order edits, and escalates ambiguity to the right person.
Human control: verifies the customer before sharing data; you set the rules.
Reconciliation delays
Bookkeeper & Accounting
Categorises transactions, reconciles accounts across storefront, ERP and accounting, chases missing receipts, and gives a plain-English read on cash flow.
Human control: confirms before writing anything.
Then automate what is worth automating
See the problem before deploying the agent.
Once Luminorix identifies a recurring issue, you decide what it can recommend, prepare, or execute.
What is your e-commerce operation not showing you?
Connect a focused set of systems and find out.
Luminorix Business Visibility Assessment
Find the problems hiding between your systems.
A focused assessment that shows where revenue, cash, time, and reliable information are being lost—before you invest in a larger automation initiative.