Read only
Answering never changes anything in your systems.
HomeUse casesWebsite chat that answers and takes orders
Website chat that answers and takes orders
A chat on your site that answers product questions from your catalogue and places orders on the customer’s account.
EXAMPLE REQUEST
What you ask.
What comes back.
An illustrative request. Your agent works on your own systems and records.
Good for: Sales & customer service, Support & shared inboxes
Industries: Distribution & e-commerce, Retail & consumer brands
Website chat that answers and takes ordersStorefront + Odoo
Sample dataIs this pipette compatible with these tips?
You get an answer, or an order placed on the account.
Illustrative example with sample data. Nothing here was sent or posted.
WHAT LUMINORIX DOES
Step by step.
- Takes the questionIn chat, email or the app, in plain language.
- Looks it upReads your product catalogue, stock and the customer’s account, read only.
- Answers with the sourceReplies with an answer, or an order placed on the account and says where it came from.
SYSTEMS IT CONNECTS
Works with what you use.
- Storefront
- Odoo
Connector availability, data scope and permitted actions are confirmed for your systems before deployment.
WHERE YOU STAY IN CONTROL
Clear boundaries.
Sources shown
Each answer says where it came from.
Your permissions
People see only what they are allowed to see.
RELATED USE CASES
Often paired with.
START WITH ONE RECURRING JOB
Which work should an agent
take off your plate first?
Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.