HomeUse casesProcess documents and SOPs

On requestOperations & purchasing, People & HR

Process documents and SOPs

Write or refresh a standard procedure from how the work is actually done, and keep it where the team can ask about it.

On request: built from Luminorix services that run today. It is configured for your business and systems, and checked with you, before it is switched on.

EXAMPLE REQUEST

What you ask.
What comes back.

An illustrative request. Your agent works on your own systems and records.

Good for: Operations & purchasing, People & HR
Industries: Any industry

Process documents and SOPsWord + Knowledge files
Sample data

Write the SOP for receiving.

You get an SOP draft, then answers from it in chat.
Illustrative example with sample data. Nothing here was sent or posted.

WHAT LUMINORIX DOES

Step by step.

  1. Reads the contextReads your notes, emails and existing documents, with the access you granted and no more.
  2. Prepares the draftDrafts an SOP draft, then answers from it in chat.
  3. Waits for your decisionThe draft goes to an approval card. Nothing is sent or changed until a person approves it.

SYSTEMS IT CONNECTS

Works with what you use.

  • Word
  • Knowledge files

Connector availability, data scope and permitted actions are confirmed for your systems before deployment.

WHERE YOU STAY IN CONTROL

Clear boundaries.

Drafts only until you approve

Nothing goes to a customer, vendor or the public on its own.

Least access

It reads only the sources this job needs.

On the record

Each draft keeps its sources and who approved it.

RELATED USE CASES

START WITH ONE RECURRING JOB

Which work should an agent
take off your plate first?

Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.