Read only
Building a report changes nothing in your systems.
HomeUse casesCoaching from call recordings
Coaching from call recordings
Each recorded sales call gets notes on what went well, missed questions and objections, for the rep and the manager.
Coming soon: this use case is in build. The steps below describe what it will do; book a demo to see the parts that run today.
EXAMPLE REQUEST
What you ask.
What comes back.
An illustrative request. Your agent works on your own systems and records.
Good for: Sales & customer service
Industries: Any industry
Coaching from call recordingsMicrosoft Teams
Sample dataHow did my call with the lab go?
You get coaching notes per call.
Illustrative example with sample data. Nothing here was sent or posted.
WHAT LUMINORIX DOES
Step by step.
- Collects the dataReads call transcripts on the schedule you set, read only.
- Builds the reportPrepares coaching notes per call.
- Delivers it to youPosts it where you work. Sharing it with anyone else is your call.
SYSTEMS IT CONNECTS
Works with what you use.
- Microsoft Teams
Connector availability, data scope and permitted actions are confirmed for your systems before deployment.
WHERE YOU STAY IN CONTROL
Clear boundaries.
Traceable figures
Every number traces to its source.
You choose who sees it
Delivery goes to you; sharing is your decision.
RELATED USE CASES
Often paired with.
START WITH ONE RECURRING JOB
Which work should an agent
take off your plate first?
Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.